Being human
Discover the factors that affect performance in high pressure situations and how to harness these for successful visits.
Discover the human factors that affect human performance in high pressure situations and how to avoid these for successful visits. The individuals planning and leading visits carry a lot of responsibility for ensuring those visits are safe and high quality. In this session, Andy Smith explores the concept known as ‘the Dirty Dozen’ - a model used in aviation to avoid human error. He’ll look at what this approach can offer school leaders and EVC's and how the concept can be applied to support the performance of Visit Leaders and their teams.
Your speaker
Andy Smith, Director of Advice and Operations at EVOLVE Advice.
